Refund policy

Returns & Exchanges

Because every piece is made to order specifically for you, all sales are final. We do not accept returns or exchanges.

If your item arrives damaged or with a defect, please contact us within 7 days of delivery with photos and we will make it right. We stand fully behind our work.

If you have any concerns before ordering, about sizing, length, or finish, please reach out before you place your order and we'll be happy to help.

 

Questions?

If you have any questions about your order, contact us here. We typically respond within 1–2 business days, though our policy allows up to 3–5 business days.